Our Commitment to Accessibility
Annuity.com is committed to making our website accessible to everyone, including people with disabilities. We believe that financial education is a right, not a privilege, and we work to ensure that our content, tools, and services can be used by the widest possible audience.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 builds on WCAG 2.1 (which remains the benchmark in many regulatory contexts) and adds criteria that better support users with cognitive disabilities, low vision, and users on mobile devices.
These guidelines provide a framework for making web content accessible to people with a range of disabilities, including:
- Visual impairments (low vision, color blindness, blindness)
- Hearing impairments
- Motor and mobility impairments
- Cognitive and learning differences
As a private commercial website, annuity.com is generally governed by Title III of the Americans with Disabilities Act (ADA). Although the ADA does not currently prescribe a specific technical standard for private-sector websites, WCAG 2.1/2.2 Level AA is widely recognized by courts, regulators, and the Department of Justice as the appropriate benchmark for web accessibility, and we voluntarily adopt it as our goal.
Features We’ve Implemented
Across the Site, we have worked to include the following accessibility features:
- Keyboard navigation: All interactive elements can be reached and operated using a keyboard alone
- Semantic HTML: Pages use structured headings, landmarks, and lists to support screen-reader navigation
- Alternative text: Meaningful images include descriptive alt text; decorative images are marked so screen readers skip them
- Color contrast: Text and background colors are chosen to meet WCAG AA contrast ratios
- Resizable text: Text can be resized up to 200% without loss of content or functionality
- Responsive design: The Site adapts to different screen sizes, orientations, and zoom levels
- Form labels: Form fields include visible labels and programmatic associations
- Focus indicators: Interactive elements show a visible focus state when reached by keyboard
- Descriptive links: Link text describes the destination, without relying on “click here” or generic phrasing
- Consistent navigation: Menus and repeated elements are presented in a consistent location and order across pages (WCAG 2.2)
Ongoing Work
Accessibility is an ongoing effort, not a one-time fix. We regularly test our pages using automated accessibility tools, manual keyboard testing, and screen-reader testing. Automated tools catch roughly 30% of accessibility issues, so we pair them with manual review to reach the remaining ones. When we identify issues, we work to correct them. When we add new content or features, we build them with accessibility in mind from the start.
Some older content or third-party tools embedded on the Site may not fully meet our accessibility standards. We are working to bring everything up to the same level.
Third-Party Content
Some features of the Site — such as embedded calculators, video content, or scheduling tools — are provided by third-party services. While we select partners who share our commitment to accessibility, we do not have full control over the accessibility of their products. If you encounter an accessibility barrier with a third-party feature, please let us know so we can work with the provider to address it.
Feedback and Help
If you encounter an accessibility barrier on our Site, have suggestions for improvement, or need assistance accessing any content, please contact us. We welcome your feedback and take it seriously.
Annuity.com Accessibility Team
Email: accessibility@annuity.com
General Contact: annuity.com/contact
When you contact us about an accessibility issue, please include:
- The web address (URL) of the page where you encountered the issue
- A description of the problem
- The assistive technology you’re using (if applicable), such as a specific screen reader or browser
We aim to acknowledge accessibility inquiries within 3 business days and to work toward a resolution as quickly as reasonably possible.
Alternative Access
If you need information from our Site in an alternative format — such as having content read to you over the phone, or receiving a rate quote without using our online tools — please contact us and we will do our best to accommodate your request.
Formal Complaints
If you have raised an accessibility concern with us and feel it has not been adequately addressed, you may have recourse under federal or state law. Information about filing a complaint under the Americans with Disabilities Act is available at ada.gov.